Sale and delivery - Abrikon
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saleanddelivery

1. Delivery Process 
1.1. Delivery in Yerevan is arranged every day between 10:00 AM and 8:00 PM, within 24 hours after confirmation, depending on the order and the customer's mentioned address.
1.2. For purchases up to 20,000 drams, the cost of delivery is 1,000 AMD, which is paid by the customer. The price shown on the website excludes delivery expenses. Delivery is free on orders exceeding AMD 20,000.

2. Payment Process
2.1. Payments at Abrikon.am are made in following ways: online payment (using Idram payment system) and payment cards (Visa and MasterCard cardholders).
2.2. After selecting and adding items to the shopping basket, the buyer starts the order creation process, where they have to choose from the payment methods available on the website.
2.3. Payment terms are controlled by third-party banks and payment and settlement organizations with which Abrikon.am collaborates.
2.4. After selecting the payment method, the buyer must pay the whole amount mentioned in the order, which is calculated at the time of placing the purchase. In case of an incomplete payment (insufficient payment or insufficient money), the order will be rejected and not executed by the system. In this case, the payment will be annulled, and the customer will be charged nothing.
2.5. The costs of the items shown on the website are final, in AMD, and include all taxes.
2.6. All transactions are carried out exclusively through the 3D Secure system. All cardholder data is protected.
2.7. If the Cardholder's currency does not match the transaction currency, the conversion is carried out according to the relevant payment system and the rules established by the Card Issuer Bank.

3. Return process
3.1. The external quality compliance of each product must be checked at the time of delivery in the presence of the sender. At this point, we ask you carefully check the delivery in the presence of the sender and, if there are any defects, return the product on the spot or request a replacement with the same or similar product.
3.2. In case of purchase of a product of improper quality, for which an expiration date has been set, Abrikon.am replaces it with a product of proper quality or refunds the amount paid by the buyer if the defects are discovered before the expiration date and in the presence of the sender. If the buyer provides a receipt, his claims will be considered.
3.3. In case of returning damaged product, the order amount, including shipping costs, will be repaid in full if the product is found to be damaged upon arrival. The buyer is responsible for checking the amount and quality of the merchandise upon receipt. Damages found after the customer accepts the merchandise will be considered caused by the buyer and are not compensated. In case of replacement, the replacement product is delivered free of charge.
3.4. The customer has the right to exchange or refund a product of proper quality within 14 days of delivery.
3.5. The buyer is responsible for the costs connected with returning or replacing a product of proper quality to the seller's location.
3.6. As a rule, refunds are being returned to the original payment method used for the order.
For bank card payments, they are returned to the same card.
For the Idram system, payments are returned to the same account.

4. Website Liability
4.1. The assortment displayed on Abrikon.am is the company's offer to buy and get any goods via delivery. That offer is considered accepted by our order confirmation letter to your e-mail, which includes all the details of the order. That letter constitutes a contract between the site and the customer.
4.2. The Company shall not be liable for failure or delay in performing its duties if this is due to circumstances beyond our control.
4.3. If any term of this Agreement is found to be invalid, it shall not affect the validity of any other terms of this Agreement. 
4.4. The Company retains the right to make changes in website's content, privacy policy, and terms of use from time to time. The changes enter into force upon being posted on the website. It is the buyer’s responsibility to read the general terms and conditions every time the website is updated. The further use implies the buyer's agreement to the general terms and conditions. 

5. Terms of Use
5.1. By making a purchase on Abrikon.am, the buyer certifies that they have fully acquainted themselves with the terms of the website's user agreement, the company's privacy policy, the website's system operation, and has no objections to them.
5.2. After registration, the buyer selects the product type and places the selected item to the cart to proceed with the order. Before confirming the order, the buyer may independently add or remove items from the cart.
5.3. After selecting the desired item and placing it in the cart, the buyer must provide the delivery address.
5.4. When confirming the order, the buyer must provide real and valid data necessary for order fulfillment. The company is not responsible for the accuracy and reliability of the data provided by the buyer and the consequences thereof.
5.5. If the product type moved to the cart is missing from the company's warehouse, the company notifies the buyer about it through the website or in any other way.
5.6. Minor differences in the description, design, and/or construction of the supplied products from those presented on the website are not indicative of improper quality.
5.7. A buyer's request for return or replacement of a product is satisfied if the product has not been opened, used, its consumer properties have been preserved, and there is evidence of purchasing the product from the company.
5.8. The company reserves the right to refuse order processing via the website if previously placed orders by the Buyer were not received due to the Buyer's fault (the User did not open the door or did not answer the courier's or company employee's calls during delivery, or provided a non-existent delivery address, etc.).

6. Copyrights
6.1. The content, design, text, graphics, and interface of the website, as well as their layout, are the property of the company.
6.2. Without the company's consent, the use of the results of intellectual activity and means of personalization belonging to the company forbidden.

7. Responsibility of the Parties
7.1. The company is responsible for ensuring the privacy of the buyer's personal data posted on the website, in accordance with the terms of the respective privacy policy.
7.2. The company is responsible for fulfilling other obligations arising from the legislation of the Republic of Armenia and the usage agreement.
7.3. The company is not responsible for any damage caused to the buyer due to improper use of products ordered through the website, including violations of storage conditions.
7.4. The product may contain components that cause allergic reactions. By ordering a product on the website, the buyer confirms that they are familiar with the composition of the selected product and have no claims against the company.